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A guide to System C's Azure Hosting Solution

11th September 2024

System C’s cloud-based hosting services manage your IT infrastructure, by utilising Azure hosting services, the customer’s in-house IT team is relieved from system management duties, helping to free up internal resources and enhancing user experiences.

System C handles all aspects of the application, ensuring you only need to communicate with us. Our hosting solution provides access to a highly qualified team, simplifying your IT management.

Given the numerous systems managed by internal IT staff, our service allows them to focus on other key responsibilities, knowing that System C is managing the application. This is crucial for the critical nature of your social care applications. Our hosted service offers direct access to our technical teams, who can perform upgrades in the background, ready for user testing. This saves significant time, cost, and resources, a common challenge for internal IT teams.

The cloud-based service is also both a modular and scalable solution, this ensures high availability to help maximise performance. This dynamic approach allows our customers to select scalable functionalities based on their needs.

Our staff are professionally trained by Microsoft’s certified trainers, allowing them to monitor the hosting solution 24/7. There is also an option to Azure Rapid Response for critical workloads if needed.

Benefits of Hosting with System C

Our hosting solution offers significant benefits to improve operational efficiencies, including disaster recovery, business continuity services, and enhanced security measures.

Benefits	Explanation
Scalability	The solution can be scaled up or down based on demand and needs of the client.
Disaster Recovery & Redundancy	There is a greater ability to restore services swiftly in the event of a total loss.
Management	Microsoft manages patch and security updates for all PaaS and cloud-native infrastructure with System C managing laaS services.
Faster Deployment	The use of an automated infrastructure which provisions upgrades allows faster deployments
Unrestricted	The solution is unrestricted from size limitations.
Secure Connectivity	Dedicated network connections allow a secure connectivity to the service.
Cloud Tools	Sentinel and Defender enhance security posture by providing log analysis.
Support from Microsoft	Microsoft Premier Support for Partners (MPSfP) is standard, and Azure Rapid Response (ARR) is also available as an optional extra.
Uptime	Leveraging Microsoft’s 99.999% infrastructure availability, our contract commitment is 99,9% software uptime, considering operational realities.
Data Security	Data security is a primary concern, mitigated by encryption, access controls and compliance.

Why choose System C?

We ensure that everything is included within our quote. We take on the risk of something not being included so you can have financial security. We can guarantee that you will have everything that you could possibly need with us as we know the applications the best.

If you are interested in learning more about our hosting solutions, please contact your account manager or contact us so we can arrange an opportunity to have wider discussions, provide more information and arrange a technical consultation.

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